house cleaning services.

Mission Maids

User Reviews of Mission Maids

Great for Huge Jobs

We are shooting a film. Mission Maids came out to look over out massive location. We got an emailed estimate within an hour and they were able to send out a cre of 10 people the following morning at 5:30am....
citysearch.com - user review - 05/22/2008
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Very professional and very easy to work with

They always do a great job, there rates are fair, less than the competitors. Hard working honest people.
citysearch.com - user review - 05/22/2008
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Loved the cleaning, hated the damage

I give Mission Maids credit where credit is due: they did a very good job cleaning my very messy apartment. In the process, however, they broke my toilet bowl handle and my showerhead, neither of which had...
citysearch.com - user review - 05/19/2008
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Good service, cheaper than Amaidzing, Merry Maids and Molly Maids

I tried all these services and Mission Maids was by far the cheapest and offered the most flexible and best service.
citysearch.com - user review - 05/05/2008
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Yelp.com Review - by Andy S.

1 of 5 stars. I had an experience similar to the other reviewer. I live in a carpeted one-bedroom apartment in West L.A. that really isn't that big. It took two people two hours to clean at $28/hr. - $110 to clean.…
yelp.com - user review - 05/04/2008
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They cleaned our apt at the last minute!

We had scheduled another company to come out an clean our place. My parents were coming into town that evening and the other company flaked on us the morning they were scheduled to come out. Mission Maids was...
citysearch.com - user review - 04/21/2008
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Yelp.com Review - by Lindsay L.

1 of 5 stars. This cleaning company is a giant rip-off. They estimated it would take 1-1.5 hours for 2 people to clean a 2 bedroom, one-level apartment at $30/hr per person. Fine. 3 people show up to clean and…
yelp.com - user review - 04/08/2008
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Great for St Paddy's Day Party Cleanup

We had a rager last night. Mission Maids came in the morning and glued our house back together. It's hard to believe they did it so quickly. Our house was totally trashed. They were even able to pressure wash...
citysearch.com - user review - 03/18/2008
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Good service, fair pricing.

My friend recommended these guys. She has used them several times. My team arrived on time and ready to work. The maids seemed experienced, spoke surprisingly good english and worked hard. I will call them...
citysearch.com - user review - 03/04/2008
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fast service

We had a water pipe burst in our home. Once it was fixed I called Mission Maids to come out and clean up our house which was a total mess. The estimate turned out to higher than the price we were charged. The...
citysearch.com - user review - 02/28/2008
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Better than their competitors

I used to Mission Maids on a fairly regular basis. I am teacher so I have to watch my pennies. I found a slightly cheaper service and decided to try them. What a mistake, they were late, took longer so I ended...
citysearch.com - user review - 02/25/2008
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Cheap, efficient. Clean only the areas of the appt I needed.

Came out the next, cheap and were able to just clean my 2 bathrooms and kitchen. Other companies had a higher min charge. Service was good quality.
citysearch.com - user review - 02/21/2008
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Great for Commerical Work

We develop condos and had several large projects in Hollywood and So Pasadena. We initially used Mission Maids to clean our office and because of the quality we decided to give them a shot on a few model units...
citysearch.com - user review - 02/20/2008
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Got my deposit back

I need a cleaning after moving out, the company I had initially booked faked the day of and I had to give the keys back the next morning to my landlord. I called Mission Maids and they are able to squeeze me...
citysearch.com - user review - 02/20/2008
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Horrible management!! Avoid at all costs!!!

The people who run this company are SHADY!!!!! They claim to use environmentally friendly products, but the don't. I called about it and rather than giving their cleaners the appropriate products, they told me...
citysearch.com - user review - 01/29/2008
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Extremely late!

When I scheduled a Saturday service on Wednesday, I was told that my window for the maids to arrive was 1pm to 3pm. Today, Saturday, I called to make sure what time they would come and they told me that they...
citysearch.com - user review - 01/12/2008
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They really make it easy

We bought a home in Los Angeles, we are moving from NYC. We were able to coordinate from NYC to get our home clean after construction. They were able to meet up with my friend who lives in LA and they did an...
citysearch.com - user review - 11/28/2007
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More expensive than what it's worth

Mission Maids quoted me a price over the phone, then I was charged for almost double the amount. Thankfully, after talking to someone I only paid what I was quoted. So for taking care of it, I'll give them 2...
citysearch.com - user review - 10/31/2007
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i called at 10am and had maids by noon on a sunday

instant response, accurate quote. maids were out ot my home in less than 2 hours. Did a great job, spoke english and had all the gear to clean my messy home. impressive.
citysearch.com - user review - 10/11/2007
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Got my full deposit back

After one phone call, two people showed up on time, understood exactly what to do and performed the job without me present. The house was a mess and when I returned, it was clean. My landlord was thrilled that...
citysearch.com - user review - 10/09/2007
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Overall, not recommended

Mission Maids cleaned our 1K-s.f. apt. 3 times. The first time was good, in which they did the extensive, start-up cleaning (although 2 area rugs were ruined due to bleach stains), but it was rather expensive....
citysearch.com - user review - 10/05/2007
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Prompt and professional

We have used them on two occasions. Both teams were excellent, prompt, professional and hardworking. Highly recommended.
citysearch.com - user review - 09/19/2007
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Good for commerical work

We have a restaurant in West Hollywood that we are about to open. We needed a thorough pre health inspection cleaning/post construction clean up. The general contractor had left the place in a mess. We were...
citysearch.com - user review - 09/06/2007
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Solid Job

I needed a quick cheap no frills cleaning. Mission Maids did the job. No fuss, in and out in 1.5 hours.
citysearch.com - user review - 09/06/2007
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Overrated. Inconsistent. Poor service

I have been using Mission Maid for over 2 months. At first it was great partly due to the fact that they were able to clean efficiently with 3 people at the same time. But then over time, they started to slack...
citysearch.com - user review - 09/05/2007
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We like Mission Maids ALOT!

from the informative gentleman that answers the phone, to the ontime, helpful and hardworking maids, Mission Maids is an impressive cleaning co. Their estimate was spot on. We have used other companies that...
citysearch.com - user review - 09/05/2007
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great job.

i had used we clean america (NOT RECOMMENDED!) - mostly b/c i don't need a cleaning service that often. not only did mission maids show up early, my house was spotless and it really needed a good, thorough...
citysearch.com - user review - 08/30/2007
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Friendly, Professional, Great Job

Mission Maids did a great job of cleaning our house at a reasonable price. They were friendly, fast and professional. When the housekeepers got here, we walked through our 2200 sq ft house together, I showed...
citysearch.com - user review - 08/25/2007
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Terrible service...

THE WORST SERVICE I HAVE EVER used! I came home from a business trip and found that 3 maids did not do a thorough cleaning or did not even clean my at all i asked for my drawers to be organized and it took 3...
citysearch.com - user review - 08/24/2007
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quick response, sunday service

called and got service the same day on a Sunday...which was pretty cool. They were the only company even open. the maids did a good job.
citysearch.com - user review - 08/15/2007
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Unlike other cleaning companies, you can chose you how much you want to spend.

We are seniors and it is getting harder and harder to clean our home. So we have to use outside companies from time to time. We like the fact that Mission Maids has a low mininum charge and they allow us to...
citysearch.com - user review - 08/08/2007
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Accurate quote, on time.

They were cheaper than Molly Maids. Their quote was spot on, the arrived on time. The maids were through, friendly and did a solid job. Recommended.
citysearch.com - user review - 08/06/2007
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Not worth the money

I requested service and they came out two days later. 3 people for a one bedroom condo. I was quited for two people, and @150.00 (which is still too much to have someone clean a condo. The time estimated was...
citysearch.com - user review - 08/03/2007
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Bad experience - an $$$$ nightmare

I was extremely disappointed with my service from Mission Maids. The team arrived late. We had agreed on a team of 2 and suddenly 3 people showed up at my house and I had to pay for the service I didn't...
citysearch.com - user review - 08/02/2007
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Good job

The cleaners did a thorough job on our condo. They finished within the suggested time limit. The cleaners also showed up on time.
citysearch.com - user review - 07/24/2007
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my home has never looked cleaner

our neighbor recommended misson maids to us. they have used for several years. we had used severla other services that were quite unreliable. one stole a vase. anyway mission maids has been very reliable,...
citysearch.com - user review - 07/17/2007
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Great for party cleanup, same day service

We had a hugh 4th of July party and our house was a disaster. My husband called early on July 5th and they were able to get a team over to our house with in 2 hours. The maids did a thorough job, quite frankly...
citysearch.com - user review - 07/09/2007
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Reliable as a clock.

We have used Mission Maids for almost 4 years. The same girls always show up at the same time each week ready to clean our home. They are very careful, however they clean at a brisk pace. The cleanings are...
citysearch.com - user review - 06/13/2007
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Through professional cleaning.

We need a onetime move in clean. Mission Maids were competitively priced among the larger companies and they were able to come out early on a Monday morning at 6:30am. The movers were arriving at 11am. They...
citysearch.com - user review - 06/12/2007
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The maids are great!

We have used Mission Maids five times. Even though we do not use them on a regular basis we are able to request the same team each time. We shopped other companies like Molly Maids, Amaidzing and Merry Maids....
citysearch.com - user review - 06/12/2007
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Terrible customer service; horrible management

I have been trying to get this review posted for several months now and it keeps disappearing. I will continue trying until it remains posted. My experience was so bad that I want to prevent others from having...
citysearch.com - user review - 06/10/2007
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Were able to accomodate us at the last minute for the holiday weekend

Our original service flaked on us and totally left us hanging. No call, no show. We were moving over the holiday weekend and we had a final home inspection for the sale of our house. So getting it cleaned was...
citysearch.com - user review - 05/29/2007
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Bad

This experience was bad on many levels. I spoke to them on the phone and they suggested that I only needed two maids for the size of my place and I agreed. They gave me an estimate of the cost, which was...
citysearch.com - user review - 05/28/2007
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Inexpensive and flexible

I like Mission Maids because I have a small studio and they have a low min charge so it is affordable for me to get my home cleaned. Other companies I have tried to use have higher minimum or they are not even...
citysearch.com - user review - 05/10/2007
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Reliable Service

I use Mission Maids once in a while when my home needs a good cleaning. The teams they send out are always efficient and friendly. The quality is consistent between the teams which I like a lot. Other services...
citysearch.com - user review - 05/07/2007
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horrible customer service; dishonest

I scheduled an appointment on Monday. The Mission Maids were suppose to show up between 10:30 to 12:30, but they never did. I called them at 11:30 to make sure that they were coming, but nobody answered. So, I...
citysearch.com - user review - 05/02/2007
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good consistent service

They have been cleaning our home for several years. They always send the same team unless they are on vacation. The manager will come by and inspect their work from time to time. We used to use Molly Maids and...
citysearch.com - user review - 04/30/2007
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Does not deliver on service promise

Our apartment is not large or difficult to clean. It is one bedroom and one bath with no bed to change. We also provide all the cleaning products needed. We had a less expensive maid service, but switched to...
citysearch.com - user review - 04/30/2007
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Good Followup

We just finished remodelling our home after a pipe burst. They came out with all the gear and cleaned the house from top to bottom. Overall the job was good, there was one or two minor issues. The girls were...
citysearch.com - user review - 04/18/2007
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Ontime and efficient

The maids arrived ontime and worked quickly through our home. The did a good job, however their english skills weren't the greatest. They provide their own equipment which was useful since we were moving out...
citysearch.com - user review - 04/12/2007
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I got service the same day.

My parents were coming into town and they decided to come a day earlier. AAH!! I was in a panic because my apartment was a disaster! Mission Maids were able to come out that morning and got my place looking...
citysearch.com - user review - 04/11/2007
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Flexible service, inexpensive

They are ontime and the maids worked quickly. The estimate was right on and there follow up was excellent. We were very happy and have signed up for reg servcie. I like the fact that the maids can vary waht...
citysearch.com - user review - 04/10/2007
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rip off

The mission maids did a good job, but were pretty slow for two people. It took them four hours to clean a two bedroom two bathroom condo. Since they charge by the hour, they seem to take their time. My bill to...
citysearch.com - user review - 04/04/2007
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Bad, bad business, Over-priced and under-delivers

It's funny how Mission Maids responds to all the negative reviews with excuses or by blaming the client. I made an appointment and they didn't show up. I waited three hours and ended up cleaning up myself. I...
citysearch.com - user review - 04/01/2007
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Marina & Fernando Take Pride in Their Work

We just had a highly positive first experience with using Mission Maids. Both Marina & Fernando (aka Team #7) showed up on time, were very organized (showed up with all their supplies, including a vaccum), and...
citysearch.com - user review - 03/29/2007
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Pleasantly Surprised

We contacted Mission Maids after we had our floors refinished in our home. The crew came out and got all the dust out of all the knooks and crannies where it had settled. They even suggested that we have our...
citysearch.com - user review - 03/27/2007
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Reliable service, reasonable prices

We have been using Mission Maids for a while. They are always time, if they are stuck in traffic they will call. They send out the same maids each trip and the maids do speak english which I like. The last...
citysearch.com - user review - 03/26/2007
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The worst ever, The never came and they never called

I called mission maids to have them clean my house before a party. They didn't even call me to tell me they weren't coming. I had to do an rush job cleaning in my party dress. By the time the party started I...
citysearch.com - user review - 03/15/2007
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personal service

I am the guardian for my cousin who lives in West Hollywood. He lives alone and has learning disabilities. We contacted Mission Maids and explained the problems and the condition of the home. They were very...
citysearch.com - user review - 03/01/2007
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Solid Service

They came out the next day and did a through and professional cleaning of our home. The were on time, the maids were efficient. We have asked them to come back every two weeks.
citysearch.com - user review - 02/28/2007
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Too damn funny!

Note to the management, you seem to have an excuse for every unhappy customer and although I could see responding to one review you respond everytime! I actually got a big laugh and will choose another maid...
citysearch.com - user review - 02/10/2007
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Nice job

they did a good job of cleaning my apartment, it was a total mess. I liked the fact that I could set the amount of time and priorties thus limit the cost, since I am on a budget.
citysearch.com - user review - 01/15/2007
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Same day service

We had a water pipe burst in our house. Mission Maids came out within 2 hours and helped us clean up our home which was a disaster. They also recommended a carpet cleaner who also showed up later that day as...
citysearch.com - user review - 01/11/2007
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Good customer service

We scheduled service for the next day which was convenient. They came out with all their supplies, which was useful, since we had not and cleaned our home prior to move in. I gues we had a plummer out fixing...
citysearch.com - user review - 01/09/2007
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Great Service, Ontime and cheap

We contracted Mission Maids to come and clean our home after the holidays. It was a big job, there estimate was spot on and maids were professional and did a great job. Highly recommended
citysearch.com - user review - 01/09/2007
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*** CAVEAT EMPTOR ***

I called on Tuesday afternoon and requested new service for Thursday morning. The job was not able to go through, for non-related reasons, and I called to cancel service Wednesday morning at 9:00 am. I was not...
citysearch.com - user review - 12/11/2006
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Terrible Customer Service

A first time poster, this was my experience with Mission Maids: In a post-thanksgiving panic I gave them a call for same-day service. I told them that I wouldn't be home, provided means of entry and a target...
citysearch.com - user review - 12/09/2006
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Very Good Service

Mission Maids came in and did a deep cleaning of my home. The price was reasonable and the service was good. However the next day, I noticed a very small bowl was missing. I called them back and spoke with a...
citysearch.com - user review - 11/01/2006
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Responding to Mission Maid's claims

In response to Mission Maids response to my earlier review, first of all, my apartment DID not require "alot of work" as they say, but that is beside the issue. Secondly, I was never notified by phone of their...
citysearch.com - user review - 10/31/2006
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Good Service

They were a few minutes late, however they did call earlier that day to let me know me. The maids arrived in uniform and got straight to work. Our house was pretty messy and I must admit it has never looked...
citysearch.com - user review - 10/18/2006
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Great for Construction Clean Up

Our house was just completely remodeled and the contractor did a horrible job of cleaning up their mess. Our contractor ran long and we were scheduled to move in 2 days, so we were under a real time crunch....
citysearch.com - user review - 10/18/2006
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Very happy with the service

they were on time and at the predicted cost. The maids were efficient and friendly. They are cheaper than many full service compnaies like Merry Maids, the maids and Amaidzing. We have scheduled service with...
citysearch.com - user review - 10/18/2006
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Despite the Rating, HORRIBLE SERVICE

I'm not sure how this place got rated so highly, unless they are on here rating themselves. I've used other services before and been dissappointed, but decided to give Mission Maids a try based on the rating....
citysearch.com - user review - 10/15/2006
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awesome!!

they showed up on time. they were completely affordable. they were super quick and so thorough. not to mention very nice. thank you!! SO AWESOME!!
citysearch.com - user review - 09/19/2006
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Very good and consistent

We have tried numerous services over the last few months like Merry maids, Molly maids, Amaidzing etc. All were late to the appointment and cost more and didn't do as good a job. Mission maids were on time,...
citysearch.com - user review - 08/21/2006
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Excellent Service

They were excellent, ontime, fast friendly cheap. Great work we were really happy. We didn't have a vacuum, and they had a commerical onme with them.
citysearch.com - user review - 08/21/2006
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Nice people, cheap and honest

They did a good job. I am on a budget and they allowed me to specify the amount of time for cleaning. Their min charge is less than most and they were very flexible. They did not finish everything, it was a...
citysearch.com - user review - 08/21/2006
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Not bad, but not good.

At first I thought it would be great - I was told they could come by the following day. This was perfect, seeing as this would be a birthday gift for my wife. I thought the rate was a little expensive but...
citysearch.com - user review - 08/17/2006
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What a disappointment (possible scam)

I called on a Friday morning and was given an immediate quote and booking for Saturday morning. At 7:30p.m. on Friday night (mere hours before my scheduled cleaning), I received a message at home (with no...
citysearch.com - user review - 08/11/2006
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Consistently good work

I used to use Merry Maids, but I was sick of different people showing up each week to clean my home. Mission Maids are cheaper, they always send out the same teams and I can change what I need done each trip....
citysearch.com - user review - 07/10/2006